The Truth About the Helbiz Scooter 8.0, 350W, According to a Mechanic

The Helbiz Scooter 8.0, 350W is marketed as an affordable, urban-friendly electric scooter designed for short commutes and casual riders. With a 350W motor, it sits in the entry-level category of e-scooters. But does it really live up to the hype? Let’s break it down from a mechanic’s perspective.

Real-World Power Consumption/Range

The manufacturer claims a range of around 25-30 km on a single charge. Sounds decent, right? Not so fast. In real-world conditions, the range often falls closer to 18-22 km. Why? Factors like rider weight, terrain, weather, and riding style all play a big role. If you’re cruising on flat roads at a steady pace, you might hit 25 km. But if you’re dealing with hills, stop-and-go traffic, or colder European weather, expect much less. Power efficiency is average at best, and the battery drains quickly under heavy load. Also, forget about the ‘advertised range’ if you’re a heavier rider or constantly using the throttle at full speed.

Common Problems of Helbiz Scooter 8.0, 350W

In my shop, I’ve seen a fair share of Helbiz 8.0s come in for repairs. Here are the top issues:

Battery Degradation: The battery loses capacity faster than expected. After 6-12 months of regular use, many riders report a significant drop in range.
Weak Brakes: The braking system is lackluster. The rear drum brake tends to wear out quickly, and the braking distance can feel unsafe in emergency situations.
Cheap Tires: The solid tires are puncture-proof but offer poor shock absorption. This makes the ride extremely bumpy, especially on uneven European streets with cobblestones.
Controller Issues: Motor controllers are prone to overheating, especially during extended rides on inclines.
Loose Folding Mechanism: The folding hinge tends to loosen over time, causing annoying rattling and instability.

These issues are common in budget scooters, but they’re worth noting before you buy.

Overall Reliability

Reliability: It’s okay for light use, but don’t expect it to last years without issues. Spare parts are somewhat available in Europe, but you may have to wait weeks for specific components like controllers or batteries. Servicing can be tricky since many repair shops don’t stock Helbiz-specific parts.

Resale Value

The resale value of the Helbiz 8.0 is poor. These scooters depreciate quickly, especially once the battery performance starts to decline. Expect to sell it for less than 50% of its original price after a year of use. If you plan to upgrade later, don’t count on recovering much of your initial investment.

Tips for Prospective Buyers

Thinking about buying a Helbiz Scooter 8.0, 350W? Here’s what you need to know:

Check the battery health if buying used. A degraded battery will ruin your experience.
Inspect the folding mechanism for looseness or wear.
Test the brakes thoroughly. Weak brakes are a safety hazard.
Avoid riding it in heavy rain or snow—the scooter isn’t fully waterproof.
Be cautious of online deals that seem too good to be true. Many refurbished units have hidden issues.

Alternatives

If the Helbiz 8.0 doesn’t sound like the right fit, consider these alternatives:

Xiaomi Mi Electric Scooter 3: Similar price range but offers better reliability and a smoother ride.
Segway Ninebot MAX: More expensive but far superior in range and build quality.
Pure Air Pro: Designed for European weather and offers excellent water resistance.

These scooters provide better long-term value and fewer headaches.

Conclusion

In summary, the Helbiz Scooter 8.0, 350W is a decent choice for light, casual use in urban areas. However, its shortcomings in reliability, comfort, and durability make it less appealing for heavy or long-term use. If you’re on a tight budget and only need a scooter for short rides, it might work for you. But if you want something that lasts, consider spending a bit more on a higher-quality model.